Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.

Destiny 2 The Final Shape ‘One Moment Please’: What the Error Means & How to Fix It

But how long is this one moment, Bungie?

There’s a message that Destiny 2 players hate seeing. It’s the one that appears when trying to log in, reading ‘One Moment Please…‘ In this guide, we’ll explain what the message means and whether or not you can do to speed up the wait to get you grinding out those shiny new exotics sooner.

Recommended Videos

What Does ‘One Moment Please’ Mean in Destiny 2 The Final Shape?

one moment please
Image Source: Bungie via Twinfinite

Chances are, you’ve received this message when you’re trying to log into the game after a new season or expansion has launched. In this case, it’s The Final Shape. This will be accompanied by the following text:

“Due to increased traffic, login services to Destiny 2 are currently being throttled. Please stay on this screen until login services stabilize and you are logged into Destiny 2.”

This essentially means you’ve been put in a big queue due to a surge in traffic to the Destiny 2 servers. As such, the game has implemented a system to prevent the servers from being overloaded and crashing. This would cause unexpected downtime and a lot of angry Guardians.

With the release of Destiny 2’s The Final Shape expansion, there’s been a huge influx of traffic to the game, and so the system has kicked in to limit the number of players so the servers aren’t overwhelmed.

It is also worth noting that Bungie regularly implements Hotfixes in order to prep the game for big new content releases or amend known bugs or issues. More often than not, they’ll take the servers down, making Destiny 2 unable to play until they’ve fixed it.

Can You Fix ‘One Moment Please’ Queue Message in Destiny 2?

No, there’s nothing you can do when you see this message. You’ll have to sit patiently and wait to reach the front of the queue. Then, you’ll be allowed access to the Destiny 2 The Final Shape servers.

One thing we’d strongly recommend against doing here is closing/ quitting the game and restarting it. Doing this will basically reset your position in the queue. You’re only going to increase the amount of time you have to wait until you can start playing through the latest expansion in Destiny 2.

With a bit of luck, the ‘One Moment Please’ queue message will eventually disappear. Eventually, new players won’t be greeted with it when they’re trying to log into the game. How long this takes varies. However, it’s often 20-30 minutes after a new expansion or season has launched that you’ll be clear of this pesky message. It can, sometimes, take longer, though, it really does just depend on how many people are trying to log in.

That’s everything you need to know on the Destiny 2 ‘One Moment Please’ error. For more on the game, check out how to redeem The Final Shape pre-order bonuses. We’ve also got tips on how to get the Wishful Ignorance Exotic Titan Gauntlets.


Twinfinite is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy
Author
Image of Chris Jecks
Chris Jecks
Chris Jecks has been covering the games industry for over eight years. He typically covers new releases, FIFA, Fortnite, any good shooters, and loves nothing more than a good Pro Clubs session with the lads. Chris has a History degree from the University of Central Lancashire. He spends his days eagerly awaiting the release of BioShock 4.