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switch
Category:
News
Nintendo

Nintendo has Addressed Switch Joy-Con Sync Problems

Don't play it near an aquarium.
Image of Joshua Wise
Joshua Wise
|

Published: Mar 4, 2017 07:51 am

This article is over 7 years old and may contain outdated information

Nintendo has released a troubleshooting guide for players that are having problems with Joy-Con synchronisation on the Switch.

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There is an official support page which Nintendo has put up targeting issues like Joy-Cons “not responding” or “responding incorrectly.”

Just before launch, it was reported that there were problems with the Joy-Con not working properly, connections cutting out, or a lack of signal at 5 metre range. Nintendo responded with a day-one patch set to solve the issue, but it persisted.

The new troubleshooting guide offers several key tips for players:

Ensure that the Nintendo Switch console is placed to minimize interference with the Joy-Con. It is best if the Nintendo Switch console is placed out in the open and that it is not:

  • Behind a TV
  • Near an aquarium
  • Placed in or under a metal object

That middle one there is a bit mysterious.

Also on the guide are suggestions for people experiencing problems with charging, power, and blank screens when operating the console.

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Image of Joshua Wise
Joshua Wise
Graduated in 2014. English BA. Didn't care much for the real world. Decided to spend too long in fictional ones. Decided to write about it. Always in pursuit of an idle life...