Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
halo infinite not authorized to play error

Halo Infinite: How to Fix “Your Account Is Not Authorized to Play” Error on PC & Xbox

Halo Infinite is hosting another beta flighting this weekend on both PC and Xbox consoles. With so many players hotly anticipating hopping into the Master Chief’s latest adventure, there were bound to be some niggling issues. Unfortunately, before players can even get into a multiplayer game, they’re being faced with an error message, reading: “Your account is not authorized to play Halo Infinite.”

Recommended Videos

Given players have specifically been chosen to play Halo Infinite’s beta flighting and have been sent codes in order to load up the game, this clearly isn’t what’s supposed to happen. They definitely are or at least should be authorized to play Halo Infinite. So how do you fix the error?

Fixing ‘Your account is not authorized to play Halo Infinite‘ Error

According to a number of players on both Reddit and in the Twitter replies to one of the Halo Twitter account’s most recent tweets, the best way to fix the “Your account is not authorized to play Halo Infinite” error message is to close Halo Infinite completely and load it back up again.

If this still doesn’t work for you, players have advised restarting your Xbox console and PC altogether, before trying again.

There doesn’t appear to be any rhyme or reason for why players are being hit with this Halo Infinite error message. Should the above method not fix the error, head over to the Halo Waypoint support page and leave a message. With a bit of luck, if there actually is an issue with your account’s authorization to play the Halo Infinite beta flighting, this should flag it to the right people to resolve.

That’s everything you need to know on how to fix the ‘Your account is not authorized to play Halo Infinite‘ error. For more on the game, be sure to check out our guide wiki, or see more of our coverage on the game below.


Twinfinite is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy
Author
Image of Chris Jecks
Chris Jecks
Chris Jecks has been covering the games industry for over eight years. He typically covers new releases, FIFA, Fortnite, any good shooters, and loves nothing more than a good Pro Clubs session with the lads. Chris has a History degree from the University of Central Lancashire. He spends his days eagerly awaiting the release of BioShock 4.