genshin impact cross save

Genshin Impact Cross-Save: How to Link PlayStation, PC, & Mobile

The Genshin Impact 2.0 update has now gone live, and it brings many major changes to the game. One of these notable changes is the addition of a cross-save feature between all platforms. If you’re wondering how to activate it and link accounts, we’re here to help. Here’s how to activate cross-save in Genshin Impact and link PlayStation, PC, and mobile accounts.

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MiHoYo is very specific with the details for linking accounts. The first thing you need to know is that you cannot link existing accounts that have already been used across different platforms.

This means that existing Genshin Impact PlayStation accounts can only be linked to an email address that hasn’t yet been used to play Genshin Impact on PC or mobile.

And an email address used for an existing Genshin Impact account on PC or mobile can only be linked to a PlayStation account that hasn’t been used to play the game yet.

It’s an unfortunate catch, but only fresh accounts can be linked to existing accounts. Additionally, Genesis Crystals used for in-game purchases do not get carried over through cross-save.

Here are the steps that you need to take to link a new PC or mobile account to your existing PlayStation account:

  • Start up Genshin Impact on PS4 or PS5 on an account that has played the game before
  • Go to Settings, then Account, then User Center, then Link Account
  • Enter an email address that is NOT connected to an existing MiHoYo account
Genshin Impact Cross Save

After you’ve completed these steps, you should be able to log in to your MiHoYo account on any platform using the email address that you entered. And when you log in, the progress made on your PlayStation Genshin Impact account will be used as the starting point through cross-save when playing on the same server.

These are the steps that you need to follow in order to link a new PlayStation account to your existing PC and mobile Genshin Impact accounts:

  • Start Genshin Impact on PS4/PS5 with an account that has never played the game before
  • Agree to the Terms of Service
  • Follow the steps in the pop-up window to link an existing MiHoYo account

Make sure not to skip this window or accidentally speed past it. This is the only chance you’ll get to link your existing PC or mobile progress to a fresh PlayStation account.

That’s everything you need to know about cross-save in Genshin Impact and how to link PlayStation, PC, and mobile accounts. For more tips, tricks, and other general info, check out our guide wiki.


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Author
Ethan Anderson
Ethan was formerly Deputy Guides Editor at Twinfinite, having worked at the site from 2019 to 2022. A lover of anime, RPGs and all things Genshin Impact, Apex Legends, Zelda, Pokémon, Dragon Age, or Tales related. He can usually be found either struggling/failing to get 100% completions, or praying for a Jak 4.