Batman: Arkham Knight PC Game Refund Offered And Sales Suspended

If you’ve been paying attention to the news on Batman: Arkham Knight, you might have heard that there’s been quite a commotion over the problems people are having with the PC version of the game. Unfortunately for those who purchased the PC version of Batman: Arkham Knight, a solution to their problems is not in sight at this time.

In fact, according to the Warner Bros. “Support For PC” Batman: Arkham Knight forum, the game’s sales are being suspended for the time being. Batman: Arkham Knight has also been removed from Steam, but for all who purchased the game, a refund is being offered. Check out the the statement in its entirety:

Dear Batman: Arkham Knight PC owners,

We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards.  We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall.

Thank you to those players who have already given valuable feedback. We are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support (support.wbgames.com). If you purchased your copy of the game and are not satisfied with your experience, then we ask for your patience while these issues are resolved. If desired, you can request a refund at help.steampowered.com (Steam refund policies can be found here: http://store.steampowered.com/steam_refunds) or the retail location where you purchased the game.

The Batman: Arkham fans have continually supported the franchise to its current height of success, and we want to thank you for your patience as we work to deliver an updated version of Batman: Arkham Knight on PC so you can all enjoy the final chapter of the Batman: Arkham series as it was meant to be played.

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