Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
Apple Music Logo
Image via Apple

How To Fix “An SSL Error Has Occurred” in Apple Music

Apple Music is one of the best music streaming platforms that streams songs from the official servers in real-time. However, if the internet connection is interrupted, the application will display a message “An SSL error has occurred,” which is what many iPhone users have been getting recently. When you get an SSL error while streaming songs on Apple Music, it basically means that your iPhone or iPad cannot connect and communicate to Apple’s services. Fortunately, there are a few troubleshooting methods that you can try to fix SSL errors on your Apple device.

Recommended Videos

Check the system status page

Check Apple’s System Status page to see if there’s an outage for a service in your country or region.

Make sure that your device is connected to the internet

Use Safari or any other web browser to check you’re well connected to the internet. If nothing loads, use another device on the same network to see if it can connect to any website. If both the devices fail to access the webpage, it’s more likely that something is wrong with your WiFi network. In such a case, contact your internet provider for more help.

Check the date and time

Date and Time play a vital role in communicating with Apple services. If your device’s date and time are wrong, you’re more likely to get the “An SSL error has occurred” error.

Follow these steps to fix this issue:

  • On your iPhone, iPad, or iPod touch: Open the Settings app. Tap General, then tap Date & Time.
  • On your Mac: Open System Preferences, then choose Date & Time.
  • On your Apple TV: Go to Settings > General > Date and Time.

Update your software

Finally, make sure the device is updated to the latest version of iOS or iPadOS, macOS, tvOS, watchOS, or software for your non-Apple device. Then try to connect again.

If you tried all of the above steps and you still can’t connect, contact Apple Support for further assistance.

So, there you have it. That’s everything you need to know about how to fix Apple’s SSL error. For more tips and guides, be sure to search for Twinfinite.


Twinfinite is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy
Author
Image of Tarun Sayal
Tarun Sayal
Experienced freelance gaming writer with 5 years of experience covering a wide range of gaming topics. From in-depth game reviews to strategy guides, I have a passion for all things gaming. Skilled in crafting engaging and informative content for both casual and hardcore gamers.