Continued Transparency
Back in 2017 at the reveal of the Xbox One X, Phil Spencer made a promise to the Xbox community that most people glanced over. That was to keep things as transparent as possible for the community about what goes on at Xbox. Since then, that transparency has paid off in big ways for Xbox.
Namely around the information leading up to the release of the Xbox Series X and S. Xbox made sure that all the information was made widely available and broken down easily. That way everybody was on the same page. This helped the Xbox team avoid some of the debacle that Sony had to deal with when it finally revealed the PS5.
Another area where their transparency served them well was with the less than pleasant reveal of Halo Infinite. In large part to the fact that the team came out immediately and stated the game’s delay due to player feedback; it helped turn a disaster into a manageable situation.
Going forward, especially in a critical year for Xbox, transparency is going to be crucial in keeping the Xbox community on board with the new generation’s plans.
