Fight the Time Patroller
If all has gone your way the time patroller will have appeared and you can now accept his/her challenge to a quick match. Use your scouter to check the patroller’s level. These guys are computer controlled characters that are created by real people, so there is a chance that you will be fighting someone at a different level than you are. You don’t want to rush in against someone much stronger than you, use your companions to your advantage and flank the patroller if need be.
Do whatever it takes and take this fighter down. For some reason they tend to use ultimate attacks more often than other fighters in Dragon Ball XenoVerse. With that in mind, make sure to keep your guard up. After you’ve done your thing and have defeated the patroller, you will receive a notification on the bottom of your screen informing you of some items. There are usually two messages, but it’s the second one that will be the one you need to pay attention to. You’re looking for it to say, “You got Key Item!”
Things in Dragon Ball XenoVerse don’t always work as intended, so if for some reason the magic message at the bottom of the screen doesn’t say Key Item, you need to once again restart the quest. There is no need to stick around and waste any time if you don’t get what you came for. Once you do manage to make the message pop up, continue the mission.