Improved Community Interaction
The Epic Games store has been able to bring a ton of users to its platform by putting some of the biggest games in the industry such as Fortnite and Borderlands on its platform.
However, without a way to allow these users to interact, the client feels disconnected and isolated.
The community hub or forums on Steam not only provide a great way for users to discuss certain strategies, tips, or guides for when the player is stuck, but it also allows for users to help troubleshoot certain issues they have when playing games.
Let’s face it, although PC gaming can be one of the best ways to play certain games, it also can come with unforeseen technical issues that aren’t always solved by typical troubleshooting maneuvers.
A great example of this is when Subnautica was given out free to users on the Epic Games Store. When users experienced technical issues, they were forced to head to the Steam community forums in order to get their technical issues solved.
By being able to share your experience with others, users are able to try solutions that may not be mentioned by the Epic Games Store support or other internet searches.
The EGS needs to add in individual forums for each game that allows its users to connect and interact without the need of going outside of the client.
