Adding a Reward System
One of the most aggravating issues Dota Underlords currently faces is the lack of a reward system. Considering that each match of Underlords lasts around 35-45 minutes, not rewarding players for such a heavy time investment is borderline cruel.
Other than ranking up your profile, Underlords doesn’t have anything to offer other than a congratulatory pat on the back for winning. This is something that needs to change immediately if Valve wants to maximize player retention.
Luckily for Valve, Underlords has an entire archive of cosmetics to pull from with DOTA 2. Those skins can be used as the carrot on the stick that Underlords is sorely lacking.
Exactly how Valve will offer these rewards to players remains up in the air. Considering their previous F2P titles, such as CS: GO and DOTA 2, it is likely that they will follow a similar pattern by using a mix of in-game loot boxes, battle passes, and the option to buy skins from their marketplace directly.
The sooner that Valve is able to implement a reward system, the sooner they can take a foothold on the Auto Chess community.