Hardware Problems
Reports began emerging this past weekend that a number of Switch units were warping, seemingly due to exposure to too much heat while being played in docked mode.
Some Reddit users claim Nintendo has offered to fix their literally bent-out-shape consoles for free. This is the same policy Nintendo eventually adopted for what seems to be the console’s other problem: troubles with the left Joy-Con controller desyncing from the system. While it’s nice that Nintendo is speedily fixing these hardware problems without charging its customers, it’d be nicer if these problems weren’t popping up all over the place to begin with.
Microsoft infamously suffered from the “red ring of death” errors with its Xbox 360, but that console’s fantastic online feature set, deep and varied AAA games library, and wide array of multimedia features helped it overcome massive hardware problems to achieve mass-market success. The Nintendo Switch, however, doesn’t have those luxuries.