Pokemon GO was arguably the biggest game of the Summer and saw millions of Pokemon trainers leave their houses to hunt Pokemon when the game was first launched back in July. However, not all players have been having a great time, in fact, some have even filed complaints with the Federal Government.
Over 72 complaints have been filed, many of which were directed at developer Niantic, with the rest being aimed at either The Pokemon Company or Nintendo, Polygon reports.
The complaints vary, but are mainly regarding microtransactions spent in the game. One complaint filed stated a user payed over $450 but got account their account banned after Niantic blocked third-party apps.
“I had my account taken away from me without any warning or contact from Niantic. I have emailed them and sent in an appeal form against my ban,” the person wrote. “I would like to have all my money that I spent on their game refunded or my account returned to me so i can continue to play their game.”
Some have also filed complaints for private property being used as gyms.
“We have Pokemon Go players showing up at a house that does not play at all,” read one complainant. “We do not participate, downloaded etc. PLZ remove the address. for others that do. It appears that our gmail account was used incorrectly for others to participate and use this address.. It has cause anxiety (panic attacks) which causes physical intervention from Life Alert.”
“We are a small hospital in Oregon and Nintendo Pokemon Go players are descending on our halls and asking to go into private areas to take pictures and get their game points. In the process, they may see our patients in rooms and halls. Our hospital works to carefully protect patient privacy and is in a dilemma, protect privacy versus public service. We ask that Nintendo NOT allow hospitals or clinics to listed as sites where anyone may locate a Pokemon target.”
Another complaint also feared for the safety of children.
“I am deeply upset and concerned about the safety of every person playing Pokemon go especially the children. I almost killed a child today who was riding his bike and veared into the road way holding his cell phone up. I have many friends and family member who report similar instances and I see on the news it is possible a death occurred due to this game and countless injuries and even attacks on those not paying attention to their surroundings. This has to be one of the most unsafe products out! Not only for those who purchased it but for those who have not and may get in a car accident because of someone else playing it. Please please get this product off the market asap!!!! Before children are killed!!!!!!! —- Additional Comments: Recall! Get it off the market!! It is unsafe!!!”
You can check out a responsive letter below: