Revamp Rewards
We’ve written about this before, but Overwatch’s reward system needs some serious restructuring. The completely random nature of unlocks is something you’d expect in a free-to-play game, not a fully priced retail release. Having to grind for hours only to unlock something you have no use for is the worst. On top of that, forking up your hard-earned cash doesn’t make things any better. Loot boxes are still completely random, meaning you can easily drop $40 and not get the one item you’ve been desiring.
There are a few ways to approach this. One can be to allow players to unlock things only for the players they use, maybe through a system that allows for individual Hero leveling. Alternatively, there could be a store that allows you to purchase specific items. Since they’re all purely cosmetic, it wouldn’t be providing anyone an undue advantage, so there’s no harm being done there, and players can smile as they kill their buddies in their new duds. It would also remove the feeling of being cheated every time they open a box.